OPERATIONAL_TERMS_v1.0

TERMS_OF_SERVICE.

Rules for using ViralVantage / Vantage Core. Sole trader based in Germany; consumer and B2B clauses where noted.

P-01 // SERVICE_SCOPE

ViralVantage provides an AI-assisted script and retention analysis tool (“Vantage Core”). By creating an account or using paid features, you agree to these terms. The service is provided as available; we do not guarantee specific platform outcomes (views, revenue, or algorithm placement).

P-02 // ACCOUNT_AND_ACCEPTABLE_USE

You must provide accurate registration data. You may not reverse engineer the product, automate abusive high-volume usage, resell API access, or use the service to generate unlawful content. We may suspend or terminate accounts for serious or repeated violations.

P-03 // SUBSCRIPTIONS_AND_PAYMENT

Paid plans are processed by Stripe. Fees, billing cycles, and taxes (if any) are shown at checkout. Subscriptions renew until cancelled in line with Stripe’s customer portal or as described at purchase. German sole-trader VAT: if the small business exemption (§ 19 UStG) applies, VAT is not shown on invoices from us; otherwise statutory rules apply.

P-04 // WITHDRAWAL_CONSUMERS_EU_UK

If you are a consumer in the EU or UK, you generally have a 14-day right of withdrawal for distance contracts. For digital content not supplied on a physical medium, that right expires once you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal when performance begins—this must be implemented correctly in your checkout flow (e.g. clear consent + Stripe). A model withdrawal form is often provided separately or on request at business@viralvantage.io.

P-05 // FAIR_USE_AND_LIMITS

Plans may include scan or usage limits enforced in software. “Unlimited” tiers are intended for normal human creator use; automated mass extraction or API-style abuse may result in throttling or termination.

P-06 // LIABILITY

To the extent permitted by law, we are not liable for indirect or consequential damages. For slight negligence we are liable only for breach of material contractual obligations, limited to foreseeable typical damage. Mandatory liability (e.g. intent, gross negligence, injury to life/body/health) remains unaffected where applicable.

P-07 // LAW_AND_VENUE

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Sales Convention where allowed. For consumers, mandatory consumer protections of your country of residence may also apply. For merchants, venue is Hamburg, Germany, where legally permissible.

P-08 // CHANGES

We may update these terms for legal, security, or product reasons. Material changes will be communicated in an appropriate way (e.g. in-app or by email). Continued use after notice may constitute acceptance where permitted by law.

P-09 // AI-GENERATED_CONTENT

ViralVantage uses large language models (currently OpenAI GPT-4o) to generate script drafts, retention notes, and related content. All outputs are AI-generated. You are solely responsible for reviewing, editing, and fact-checking any output before publishing. Many platforms (including YouTube, TikTok, and Instagram) require creators to disclose AI-generated content in their uploads — compliance with those platform policies is your responsibility. ViralVantage does not automatically label outputs as AI-generated on third-party platforms. Nothing in this service constitutes professional, legal, medical, or financial advice.

DISPUTE_RESOLUTION_EU

EU online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obliged and, under § 36 VSBG (Germany), not willing to participate in dispute resolution before a consumer arbitration board.